This delivery policy applies to all orders and deliveries that will be made from the website myautograph.ge
1 order delivery
1.1. If the customer orders the products of the confectionery autograph-cake atelier and uses our delivery service for that, the order will be delivered to the address indicated by the customer on the website myautograph.ge.
1.2. The customer can indicate the date and time of delivery of the order.
1.3. In case of requesting delivery within a short time after placing the order, the customer is obliged to be able to answer the phone indicated on the website (myautograph.ge) when placing the order, from the moment of placing the order until receiving it. If the buyer is not present at the place specified by him within 10 (ten) minutes after delivery of the ordered products and can not contact the buyer after two attempts by the supplier courier, the delivery can be canceled by the confectionery autograph-cake atelier and the buyer will be able to place an autograph. During the current working day from the nearest branch of Cake Atelier. The customer can find out in which branch the order canceled due to unsuccessful delivery will be sent through the call center of the confectionery autograph-cake atelier.
1.4. In case of pre-order, when the customer chooses a specific number and time for delivery, the customer is obliged to be at the address indicated on the website (myautograph.ge) and can answer the phone ten minutes before the delivery time and wait until the delivery. If the buyer is not present at the place specified by him within 10 (ten) minutes after delivery of the ordered products and can not contact the buyer, after two attempts by the supplier courier, the delivery can be canceled by the confectionery autograph-cake atelier and the buyer will be able to place an autograph -From the nearest branch of Cake Atelier during the current working day. The customer can find out in which branch the order canceled due to unsuccessful delivery will be sent through the call center of the confectionery autograph-cake atelier.
1.5. The time of delivery of the purchased products or any other time, which is notified to the buyer through the website of the confectionery autograph-cake atelier (myautograph.ge), is only the estimated time. There is no guarantee that the order will be delivered at exactly the specified time. Delivery time can be affected by factors such as traffic jams, road accidents, rush hour, weather, etc.